FAQ

Some address modifications are possible as long as the order is not yet processed and/or out for delivery. Delivery to a different address to the one indicated on the original order, may results in additional fees and/or delivery delays.

Delivery time varies based on delivery address and distance from the closest Vinadoo’s affiliate store. Typical delivery time is 2 business days from when the closest store to delivery receives your order. The 2 business days considers time zone at the destination Country.

Although it is unlikely, same day delivery may be available to some destinations. Same day delivery is not guaranteed and we suggest you to write us to highlight your urgency to allow us to try our best to expedite delivery when possible.

Yes – You can check all delivery dates available for a particular product during the order process. 

Yes, you can send wine to Italy from the UK, US and other country using specialized international wine gift services of Vinadoo. These services handle all customs, packaging, and delivery logistics, making it effortless to surprise loved ones in Italy with premium Italian wines, champagne, or spirits.

Absolutely, sending a bottle of wine as a gift to Italy is both legal and straightforward when using dedicated international wine gifting services. Services specialize in delivering wine gifts from countries like the UK, US, France, or Germany directly to recipients throughout Italy.

You can add your own personal message with every gift you send by using the “Greetings message” field during check out.

Your message will be included with your gift.

You can leave delivery instructions along with your delivery address.

We accept most of the major Credit Cards for purchases made online. See below for some of the supported form of payments:

Visa

Master Card

Discovery

American Express

JBC

You can enter your discount coupon code during checkout.

As long as your gifts are not yet en route, we will do our best to accommodate your requests. Please let us know your desired changes as soon as possible, and we will inform you if they can still be made.

As long as your gifts are not yet en route, we will do our best to accommodate your requests. Please let us know your desired changes as soon as possible, and we will inform you if they can still be made.